Privacy Policy & Cookies

Data subject’s rights

If you are located in the European Economic Area, in accordance with GDPR data protection regulations, you have certain rights with respect to your personal data. You have the right to request access to your personal data and to correct, amend, delete, or limit the use of your personal data by logging into your account or by reaching us using the contact information provided below. Furthermore, if you believe that we have unlawfully processed your personal data, you have the right to submit a complaint to the contact information provided below, or to your respective data protection supervisory authority. If you are the Customer of a Merchant, please contact the Merchant to exercise your data subject’s rights stated above.

Information security

We seek to use reasonable organisational, technical, and administrative measures to protect the confidentiality, integrity, and availability of personal data. Unfortunately, no data transmission or storage system is guaranteed to be 100% secure, therefore we cannot guarantee absolute security of information. We encourage you to take care of the personal data in your possession that you process online and set strong passwords for your Lil Packaging account, limit access of your computer and browser by signing out after you have finished your session, and avoid providing us with any sensitive information whose disclosure you believe could cause you substantial harm.

All of Lil Packaging’s authorised personnel involved in the processing of your personal data have committed themselves to confidentiality obligations and shall not access or otherwise process your personal data without your authorisation if it’s not for the purposes of providing you with our Services.

In the event that we experience a data breach, we will notify you in compliance with the obligations set out in applicable laws.

International transfers of data

All the information you provide may be transferred or accessed by Lil Packaging, its affiliated companies and subsidiaries around the world for the provision of our Services as described in this Privacy Policy. When we transfer your information globally we will take necessary measures to ensure adequate protection of your information.

Lead forms via Social Media

Enquiries sent through forms generated by platforms such as Facebook and Linkedin will be sent directly to a sales specialist, you will not be opted in to any marketing activity unless you grant us permission to do so or are already an opted in member of our lists.

Should you choose to opt in to our newsletter and future communications such as catalogue mail outs and promotional offers – we will send you an email to confirm your application. Individual sign up to our marketing activity is double-opted in by default .

For each visitor to our website, our web server recognises no information regarding the domain or e-mail address. We collect the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations, name and address, telephone number, fax number, no information on consumers who browse our web page.

The information we collect is used to improve the content of our Web page, used to customize the content and/or layout of our page for each individual visitor, used to notify consumers about updates to our Web site, used by us to contact consumers for marketing purposes, disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Website and applicable laws or to protect against misuse or unauthorized use of our Website.

We will not provide email addresses to any other parties.

If you supply us with your postal address on-line you will only receive the information you requested, unless you opted in during the time of contact.

Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line. Persons who supply us with their telephone numbers on-line may receive telephone contact from us with information regarding new products and services or upcoming events only if they have opted in. If you wish to opt out of receiving such telephone calls, please let us know by sending us e-mail at the above address, calling us at the above telephone number, writing to us at the above address.

With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies. If our information practices change at any point in the future we will post the policy changes to our website to notify you of these changes and we will only apply the new uses to data collected from the time of the policy change. If you are concerned about how your information is used please contact us by sending us e-mail at the above address, calling us at the above telephone number, writing to us at the above address.

Customers may prevent their information from being used for purposes other than those for which it was originally collected by e-mailing us at the above address, calling us at the above telephone number, writing to us at the above address, or logging in to your account and choosing to unsubscribe – please note, you will only be contacted if you opted in. Upon request we can provide site visitors with access to their transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, contact information (e.g. name, address, phone number) that we maintain about them.

Upon request we offer visitors the ability to have inaccuracies corrected in contact information. Customers can have this information corrected by sending us e-mail at the above address, calling us at the above telephone number, writing to us at the above address.

Privacy Policy changes

We may occasionally amend this Privacy Policy, for example in cases when we introduce new services or new features. The amendments to this Privacy Policy enter into force and are applied from the moment they have been uploaded to this page.

Therefore, we encourage you to check this page from time to time. By continuing to use our Services or otherwise providing personal data to us, after the amendments to this policy have been implemented, you agree to the updated terms of Privacy Policy.

 

This is the Cookie Policy for www.lilpackaging.com, accessible from www.lilpackaging.com

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

  • Account related cookies

    If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

  • Orders processing related cookies

    This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

  • Site preferences cookies

    In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

  • This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

    For more information on Google Analytics cookies, see the official Google Analytics page.

  • From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

  • As we sell products it's important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

  • We use adverts to offset the costs of running this site and provide funding for further development. The behavioural advertising cookies used by this site are designed to ensure that we provide you with the most relevant adverts where possible by anonymously tracking your interests and presenting similar things that may be of interest.

  • We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; {List the social networks whose features you have integrated with your site?:12}, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

 

However if you are still looking for more information then you can contact us through one of our preferred contact methods:

 

Write to us:

Lil Packaging Ltd
13 Windover rd
Huntingdon, Cambridgeshire PE29 7EB

tel: 01480 396 200
email: sales@lilpackaging.com

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